1. Scope of Work
Each package includes the deliverables outlined in the proposal for the selected plan tier (Starter, Gear-Up, or Redline Plans). Any additional services outside the defined scope - such as extra posts, paid ad management, or video production - will be billed separately at the standard hourly or project rate.
2. Client Responsibilities
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Client agrees to provide brand assets, logo files, team photos, and access to social media accounts within 5 business days of project start.
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Client will review and approve content within 48 hours of receiving drafts or scheduled posts.
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Delays in providing feedback or materials may shift the delivery timeline.
3. Revisions
Each post or campaign includes up to two rounds of revisions. Additional revisions beyond this limit may incur extra fees at the standard hourly rate.
4. Payment Terms
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A 50% deposit is required before work begins.
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The remaining 50% balance is due upon delivery of the first month’s completed content or within 15 days of invoice, whichever comes first.
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Ongoing monthly management fees are due at the start of each billing cycle.
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Late payments may incur a 5% late fee per week after the due date.
5. Content Ownership
Upon full payment, all final, approved content created under this agreement becomes the property of ONE Residential Lending.
The creator (your agency) retains the right to use finished work for portfolio, marketing, or case study purposes unless the client requests otherwise in writing.
6. Duration & Cancellation
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Social media management agreements renew month-to-month unless otherwise specified.
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Either party may cancel the agreement with 30 days’ written notice.
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Work completed up to the date of cancellation will be billed and due in full.
7. Performance Disclaimer
While all strategies and recommendations are designed to improve visibility, engagement, and growth, results may vary based on market conditions, algorithm changes, and client participation. No specific sales or follower growth guarantees are made.
8. Confidentiality
Both parties agree to keep all proprietary and client information confidential, including login credentials, marketing data, and communication details.
9. Revisions to Terms
These terms may be updated as services evolve. Any updates will be communicated in writing and agreed upon before new work begins.